Changing the Way that Charity Changes the World.

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The Future of Marketing: Predictions For 2012 on Social Media Marketing

There are many different kinds of marketing tools out there, from Salesforce customer service chat tools to the wild west that is social media. Social media and marketing initiatives related to it can be difficult for one to wrap their head around. Seemingly lighting in a bottle, successful social media campaigns can be difficult to replicate if one does not know what makes it successful.
The Future of MarketingBusiness 2 Community is an “independent online community focused on sharing the latest news surrounding Social Media, Marketing, Branding, Public Relations & Much More.” With this site, marketers are hoping to gain better insight into social media marketing campaigns.

The site recently included me as one of its “46 experts on marketing” in the article, The Future of Marketing: 46 Experts Share Their Predictions For 2012. Here was my contribution:

The future of marketing will be turning your customers into your salesforce. The initial foray into this area has begun with retailers offering discounts to customers who can prove that they “checked in” to their store on Facebook, Foursquare, etc. We are also seeing more and more campaigns that provide incentives for connecting to a company’s social media presence.

This trend will continue, and possibly extend into the “rewards card” programs; customers could be rewarded over a long-term basis by attracting
other customers who use these cards; many grocers have been doing this for years with their nonprofit partners (i.e. donating 1% of purchases to a charity whose donors register their rewards cards with that charity’s number).

Webinars as an educational and marketing platform saw a huge rise in popularity in 2011, and will continue to grow in popularity in 2012.

Read the whole article here:
http://www.business2community.com/marketing/the-future-of-marketing-46-experts-share-their-predictions-for-2012-088529

Good is the new “Cool”

I missed out on Elvis’ domination, and wasn’t around to see Beatlemania. I am grateful I was not alive during the disco era, and am still a little angry that I was not around for punk rock’s emergence. By the time I was old enough to appreciate music, the world was in throes of 1980s hair rock and piano keyboards… so, I tuned out.

But then the 1990s came, and I fell in love with music for the first time. The indie rock scene was blossoming, and the grunge groups of Seattle were not yet household names.

It seemed like everyone had their favorite “unpopular” band. Indeed, fame became a curse that drove away the initially rabid fan base of many an otherwise awesome rocker. Some groups tried their best to fight appearing too “commercial,” with Pearl Jam even taking the step to boycott playing shows at venues that were in the grips of Ticketmaster.

That world no longer exists. Pearl Jam has now signed with Target to release their latest album — and people have moved from having their favorite indie rock band to making music an ongoing part of their life. Thanks to the ever-present iPods and smartphones that keep us all constantly plugged in to our catalog of thousands of songs, music has become like air — necessary to live, but unappreciated. Or, at least, no longer appreciated as a differentiator.

Having a favorite indie rock band no longer makes us unique. So now, rather than bragging to our friends about knowing a band that they don’t know, we each have our favorite charity.

Microlending. Social enterprise. Cause branding. Why is it that so many people now know this silly jargon?

Because nonprofits are the new rock bands.

In the online world, we are not people. We are a brand. Our Facebook pages and Twitter accounts become places to promote our values, to align ourselves with complementary brands and to give the appearance that we are, indeed, the person we aspire to be at our highest and best moments.

When we align ourselves with United Way or American Red Cross, that says something about us. But its like saying your favorite band is The Beatles — who doesn’t like them?

However, when I visit your Facebook page and see that you support Charity:Water or The Chiapas Project, I think, “Wow, this person is really cool.”

Because good is the new cool.

Think about it. Bill Gates was a total nerd, and everyone hated him when he became the wealthiest man in the world. And then his amazing wife convinced him that they should give it all away, and suddenly he is on the cover of TIME Magazine with U2’s Bono.

Congratulations, nonprofiteers. We are all rock stars now. And thanks to people like Robert Egger, we’re actually beginning to look the part.

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